{"id":80273,"date":"2026-04-06T16:00:25","date_gmt":"2026-04-06T09:00:25","guid":{"rendered":"https:\/\/edukasijobs.id\/?post_type=job_listing&#038;p=80273"},"modified":"2026-04-07T10:19:45","modified_gmt":"2026-04-07T03:19:45","slug":"cakap-pt-cerdas-digital-nusantara-tangerang-12131-business-operation-customer-service-for-b2b-b2g","status":"publish","type":"job_listing","link":"https:\/\/edukasijobs.id\/en\/job\/cakap-pt-cerdas-digital-nusantara-tangerang-12131-business-operation-customer-service-for-b2b-b2g\/","title":{"rendered":"Business Operation (Customer Service For B2B &#038; B2G)"},"content":{"rendered":"<p><strong>Responsibilities:<\/strong><\/p>\n<ul>\n<li>Student Onboarding: Conduct effective student onboarding sessions (online and offline)<\/li>\n<li>B2B Client Support: Assist corporate students to ensure a smooth, end-to-end learning process<\/li>\n<li>Operational Monitoring: Monitor class progress to ensure successful completion and high-quality delivery<\/li>\n<li>Platform Management: Ensure students efficiently utilize the Student Dashboard, including class booking<\/li>\n<li>Troubleshooting: Provide immediate support and resolve issues encountered by students or teachers during classes<\/li>\n<li>Internal Coordination: Serve as a key liaison to coordinate effectively across departments (Business Team, Tech &amp; Prod, and other Ops Teams)<\/li>\n<\/ul>\n<p><strong>Requirements:<\/strong><\/p>\n<ul>\n<li>Education: Bachelor&#8217;s Degree (S1) in any major (preferably Communication, Business Administration, or Management)<\/li>\n<li>Experience: Minimum 1 year of experience in a related field, specifically handling B2B clients\/corporate accounts<\/li>\n<li>Language Proficiency: Active English skills (oral and written) at a minimum of B2 level (Upper Intermediate)<\/li>\n<li>Tech Proficiency: Familiarity with online conferencing platforms (Zoom, Google Meet, MS Teams) and expert proficiency in Google Spreadsheet<\/li>\n<li>Soft Skills:\u00a0Strong public speaking skills, a genuine passion for handling students\/customers, and\u00a0passionate about administration\/operational tasks<\/li>\n<\/ul>","protected":false},"author":8395,"featured_media":71704,"template":"","meta":{"_promoted":"","_company_name":"Cakap (PT Cerdas Digital Nusantara)","_application":"hrd@cakap.com","_company_website":"https:\/\/cakap.com\/","_job_location":"Tangerang","_company_tagline":"","_company_twitter":"https:\/\/twitter.com\/cakapcom","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job_listing_region":[194],"job-categories":[12187,12702,12188],"job-types":[12131],"job_listing_tag":[13025,12776,13119,12399,12292,13542,12398,12443],"class_list":{"0":"post-80273","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_region-tangerang","7":"job_listing_category-manajemen","8":"job_listing_category-operasi","9":"job_listing_category-pemasaran-hubungan-masyarakat","10":"job_listing_type-paruh-waktu-permanen","11":"job_listing_tag-communication","12":"job_listing_tag-hubungan-masyarakat","13":"job_listing_tag-humas","14":"job_listing_tag-management","15":"job_listing_tag-manajemen","16":"job_listing_tag-marcomm","17":"job_listing_tag-marketing","18":"job_listing_tag-pemasaran","20":"job-type-penuh-waktu-permanen"},"featured_image_urls_v2":{"full":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"thumbnail":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap-150x150.jpg",150,150,true],"medium":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"medium_large":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"large":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"1536x1536":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"2048x2048":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"trp-custom-language-flag":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap-12x12.jpg",12,12,true],"content-grid":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"content-job-featured":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"woocommerce_thumbnail":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"woocommerce_single":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap.jpg",200,200,false],"woocommerce_gallery_thumbnail":["https:\/\/edukasijobs.id\/wp-content\/uploads\/2023\/09\/Cakap-100x100.jpg",100,100,true]},"post_excerpt_stackable_v2":"<p>Responsibilities: Student Onboarding: Conduct effective student onboarding sessions (online and offline) B2B Client Support: Assist corporate students to ensure a smooth, end-to-end learning process Operational Monitoring: Monitor class progress to ensure successful completion and high-quality delivery Platform Management: Ensure students efficiently utilize the Student Dashboard, including class booking Troubleshooting: Provide immediate support and resolve issues encountered by students or teachers during classes Internal Coordination: Serve as a key liaison to coordinate effectively across departments (Business Team, Tech &amp; Prod, and other Ops Teams) Requirements: Education: Bachelor&#8217;s Degree (S1) in any major (preferably Communication, Business Administration, or Management) Experience: Minimum 1&hellip;<\/p>\n","category_list_v2":"","author_info_v2":{"name":"hrd-6374","url":"https:\/\/edukasijobs.id\/en\/author\/hrd-6374\/"},"comments_num_v2":"0 comments","yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Business Operation (Customer Service For B2B &amp; B2G) - Edukasi Jobs Indonesia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/edukasijobs.id\/en\/job\/cakap-pt-cerdas-digital-nusantara-tangerang-12131-business-operation-customer-service-for-b2b-b2g\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Business Operation (Customer Service For B2B &amp; 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