Gambaran
Responsibilities:
- Serve as the first point of contact for students and parents, providing accurate and timely information regarding courses, schedules, and academic programs
- Advise students on course placement, program options, and learning pathways based on their goals and English proficiency
- Assist with student registration, enrollment, class placement, and re-enrollment processes
- Maintain up-to-date student records and ensure accurate reporting in the system
- Handle inquiries, feedback, and complaints professionally, escalating issues when necessary
Tentang The British Institute
The British Institute, known as TBI, was first registered as an English Language Training Provider on 18 February 1984 and since then has provided excellent customer service and strong learning outcomes for its students all over Indonesia. In maintaining and furthering our commitment to the provision of quality training to our clients, TBI ensures that its teachers are constantly upgrading their skills.