Public Relations & Marketing Administrator

Overview

Responsibilities:

• Act as the first point of contact for parents in terms of customer service, addressing inquiries with professionalism and care
• Build strong, positive relationships with parents and prospective families
• Support admissions through chat communication with parents, school tours, consultations, and follow-ups
• Maintain parent databases and prepare reports on engagement and feedback

Requirements:

• Bachelor’s degree in Communications, PR, Marketing, Education, or related field
• 1–3 years of experience in PR, marketing, or customer/parent relations (school experience a plus)
• Strong written and spoken English and Bahasa Indonesia
• Excellent interpersonal and communication skills; empathetic and approachable
• Skilled in social media management, event coordination, and basic design tools (example: Canva)
• Able to use phone proficiently (e.g. phone messaging tools, and other systems)
• Proficient in Microsoft Office
• Flexible and willing to work evenings/weekends for school events (occasionally)
• Professional, positive, and proactive
• Passionate about education and community engagement
• High integrity and confidentiality
• Adaptable, creative, and committed to excellence

Tagged as: communication, hubungan masyarakat, humas, management, manajemen, marcomm, marketing, pemasaran

Salary